Payment Update January 17th

Payment Upate January 17th 11:10 am
Thank you to IDHS for their transparency and regular updates.
*Payments entered officially on 12/31/19 and 1/2/20 are still in need of a few adjustments. At this time, programmers are planning to run a special cycle for those payments on Monday night. If things go as they are now planning, MOST of those payments entered on 12/31/19 and 1/2/20 would be approved by DHS Monday night, and go to the Comptroller’s Office for issuing on Tuesday night, 1/21/20, or Wednesday night 1/22/20. Of course this is still assuming all the final adjustments go through smoothly.
Last night, 1/16/20, we did see many additional payments get approved/vouchered that had entry dates of: 1/7/20. 1/8/20, 1/9/20, 1/10/20, 1/13/20, and 1/14/20. HOWEVER, not all payments entered from 1/3/20 – 1/14/20 have been approved. There still some payments that needed adjustments. We are hopeful many of those payments will be approved by DHS in tonight’s cycle.
ISSUED PAYMENTS
Many (NOT ALL) payments approved on 1/15/20 (that includes MANY payments entered on 1/3/20, 1/6/20, and some entered on 1/7/20) were issued by The Office of the Comptroller last night, 1/16/20. Many more payments will be issued tonight, 1/17/20.
******Proriders and clients are encouraged to call payment update line of: (217) 524-9041. IDHS update that message each day with processing updates.******
Providers should follow the Comptroller web site to see when their payments become issued in the Comptroller System.
To sign up for the enhanced screens, providers go to:
- www.illinoiscomptroller.gov
-On the home page, go to the VENDORS tab
-Click on Vendor Payments
-Go to The Enhanced Vendor Remittance Area
-To the right of the next screen, click “Register”
-Complete the registration page
-Within 24 hours, an e-mail should be sent with instructions on creating a password to view the detail of the payments.
*- When password has been created, Provider goes back into: www.illinoiscomptroller.gov
*-Click on Vendors
*-Go to: Enhanced Vendor Remittance.”
*-Enter User ID
*-Enter Password
*-Click: Login
*-Next page click: Payments
*- Next page click: Find Warrants - In this area providers can adjust the fiscal year, and/or the beginning and ending date of their search. However, if they don’t make any adjustments, the search will show them the last 30 days of payments.
*-Next page will show the most recent issued payments at the top of the page. Click on one of the Warrant/EFT#’s
*-Next page will give a lot of detail on the payment, including the Payment Voucher Description (all the specific case information of the payment)


To view issued payments without payment detail information, providers go to:
-www.illinoiscomptroller.gov
-On the home page, options should come up:
*Click on Vendors
* Enter provider VENDOR TIN (SS# or FEIN)
*Next enter the VENDOR NAME (name as listed with The Office of the Comptroller. Businesses need to use the legal name as Comptroller has them listed)
*Select the security image noted
*Click: Submit


Debit Card


Providers getting paid through the debit card that have card issues, seeking detailed information on their payments, or wanting debit card monthly statements, should call the card company at: 866-338-2944. For callers to speak with a customer service representative at the card company, providers do not enter their card number when the message asks for it. When instructed, they should press the # sign. Then when instructed, press option 4 for lost, stolen, or damaged card. After entering the social security number and zip code, a representative should come on the line.