payment update january 10, 2020

PAYMENT UPDATE :JANUARY 10TH
***DHS Fiscal Vouchering/Approval System, still has a technical issue that is not allowing payments to be vouchered/approved. Testing done on Thursday still came up with some issues. DHS staff are continuing to work to resolve the issue, but at this time we do not have specific time frame on when the problem will be fixed. DHS staff will be doing some more testing on the issue tonight, 1/10/20. IF all goes well with today’s testing, DHS would return to approving SOME payments Monday night, 1/13/20. We will continue to update you with new developments as we receive them. DHS will also be updating the payment information line, (217) 524-9041, each day with processing updates for providers. We encourage you to have providers call that number for daily updates on this technical delay.


** For tonight, 1/10/20, DHS will not be approving payments.