December 12th, 2022

​A message from IDHS -
CCAP payments listed with “January 1st – one” approval dates on the toll-free payment information line (800-804-3833) have already been approved by IDHS, or will be shortly. Many of these payments may already have been issued by The Office of the Comptroller, or will be issued soon.
To see if a payment has been issued, providers should:
• Visit the Illinois Comptroller’s office at www.illinoiscomptroller.gov.
• Click the “Vendor Services” tab on the home page.
• Click on “Vendor Payments” on the next screen.
• Enter the social security number or FEIN used for CCAP billing.
• Enter the legal name or business name of the provider.
• Choose the correct security images and click “Submit”.
• The most recent payments will; show on the next screen.
Normally, the toll-free inquiry line will list the payment as “entered” the day after the CCR&R enters a payment into the IDHS system. Payments will be listed as “approved on January 1st – one” within a few days after entry. This means your payment is on its way soon.
We apologize for any confusion this may have caused. The incorrect message is an unexpected problem that came up when improvements were made to the payment system, which have made the process of approving and issuing payments much faster than in the past.